This Privacy Policy describes how gampak99 collects, uses, stores, and protects the personal data of users across Malaysia in accordance with the Personal Data Protection Act 2010 (PDPA) and applicable data protection standards.
Last updated: 1 January 2026gampak99 processes all personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is handled lawfully, fairly, and transparently.
All personal and financial data transmitted to and from gampak99 is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian financial institutions.
gampak99 does not sell, rent, or trade your personal data to third-party marketers. Data sharing is limited to operational necessity and legal obligation only.
Personal data collected by gampak99 is used only for the purposes stated at the time of collection. Data is not repurposed without your knowledge and, where required, your consent.
You have the right to access, correct, and withdraw consent to the processing of your personal data held by gampak99, subject to applicable legal and regulatory obligations.
gampak99 retains personal data only for as long as necessary for the stated purpose or as required by applicable law. KYC records are retained in line with regulatory requirements.
gampak99 ("we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "your") who access the gampak99 platform at gampak99.org ("Platform"). This Privacy Policy explains, in plain and transparent terms, what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have in relation to it.
This Policy applies to all personal data processed in connection with your registration, use, and access of the gampak99 Platform, including its sportsbook, live casino, slots, lottery 4D, rewards programme, and customer support channels. It applies to users located in Malaysia and, to the extent applicable, to users in other jurisdictions who access the Platform.
By registering on or using the gampak99 Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the Terms & Conditions, which govern your overall use of the Platform.
For the purposes of applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA), gampak99 acts as the data controller in respect of personal data collected from users of the Platform. As data controller, gampak99 determines the purposes for which, and the manner in which, personal data is processed.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our data protection team at [email protected]. We will respond to all data-related enquiries within a reasonable timeframe and, in any event, within the period required by applicable law.
gampak99 collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the legitimate operational purposes of the Platform. The categories of personal data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, Malaysian IC number (MyKad) or passport number, selfie or identity document photograph for KYC verification |
| Contact Data | Email address, Malaysian mobile phone number, residential address |
| Account Data | Username, encrypted password, account preferences, communication preferences, responsible gaming settings |
| Financial Data | Payment method details (e.g., Touch n Go eWallet, Boost, Maybank FPX, CIMB account references), deposit and withdrawal transaction records, account balance history |
| Gaming Activity Data | Bet history, game session records, wagering patterns, lottery ticket purchases, bonus usage, Rewards programme activity |
| Technical Data | IP address, device type and identifiers, browser type and version, operating system, session timestamps, login location data |
| Communications Data | Content of support chat transcripts, emails, and any communications with gampak99 staff |
We do not knowingly collect special categories of sensitive personal data (such as health data, ethnic origin, or political opinions) unless strictly necessary for responsible gaming or legal compliance purposes.
gampak99 collects personal data through the following means:
gampak99 processes your personal data for the following purposes:
gampak99 processes your personal data on the following legal bases under the PDPA and applicable data protection law:
No Data Selling: gampak99 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.
gampak99 may share your personal data with the following categories of recipients, solely to the extent necessary for the stated purpose:
All third-party service providers who process personal data on gampak99's behalf are contractually required to process such data only for authorised purposes and in accordance with applicable data protection standards.
Some of gampak99's service providers, including live casino technology studios and certain fraud screening services, may be located outside Malaysia. Where personal data is transferred to processors in jurisdictions outside Malaysia, gampak99 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain a standard of protection consistent with the PDPA and applicable data protection requirements.
gampak99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation. Specific retention periods include:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with gampak99's data disposal procedures.
gampak99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
No transmission of data over the internet can be guaranteed to be completely secure. While gampak99 takes all reasonable steps to protect your personal data, you use the Platform at your own risk in this regard, and gampak99 cannot warrant the absolute security of data transmitted to the Platform.
gampak99 uses cookies and similar tracking technologies to operate the Platform, improve user experience, and support security and fraud prevention. The categories of cookies used include:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the gampak99 Platform.
Under the PDPA and applicable data protection law, you have the following rights in relation to your personal data held by gampak99:
To exercise any of the above rights, please contact us at [email protected] with your full name, registered username, and a description of your request. We will respond within the timeframe required by applicable law. Please note that certain rights are subject to legal and regulatory limitations — for example, gampak99 cannot delete KYC records during a mandatory retention period.
Age Restriction: The gampak99 Platform is strictly restricted to individuals aged 21 years or older. gampak99 does not knowingly collect personal data from persons under the age of 21.
Age verification is a mandatory step in the gampak99 registration and KYC process. If gampak99 becomes aware that it has inadvertently collected personal data from a person under the age of 21, that account will be immediately suspended and all collected data will be securely deleted, except where retention is required by applicable law.
If you believe that gampak99 has collected data from an underage individual, please contact us immediately at [email protected].
gampak99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on the Platform with an updated "Last updated" date. We will provide reasonable notice of material changes.
Your continued use of the gampak99 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of, and where applicable your consent to, the updated terms. We encourage you to review this Policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or gampak99's data processing practices, please contact our data protection team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Please include your registered username, full name, and the nature of your request. We aim to respond to all privacy enquiries within 14 days of receipt.
Our support team is available 24 hours a day to assist with any privacy-related questions, data access requests, or correction requests relating to your gampak99 account.
gampak99 is strictly for players aged 21 and above. Please play responsibly.